Do I need a hub?
Yes for GPS and the wireless monitoring sensors in these kits. The standalone Caravan Level and Relay Box can also work directly with the app over nearby Bluetooth, without a hub.
What exactly comes in each kit?
GPS Starter includes one OUTTREK PRO. Essentials adds one door, one temperature + humidity probe and one leak sensor. Complete includes the hub, two doors, two probes, one leak sensor and one PIR. Power adapters, chargers and mounting accessories are not included unless your order explicitly lists them.
Can I use it in my car, van or boat too?
The monitoring approach can suit other vehicles, but power, installation and enclosure exposure must be appropriate. Contact us before fitting it where moisture, temperature or electrical conditions may exceed the product's limits.
Does it work without reception?
Nearby Bluetooth access is separate from internet monitoring. Remote updates and server notifications require connectivity; do not expect an immediate remote alert while the hub has no path to the internet.
How does the 30-day trial work?
Try the system and, if you're not happy, return it in its original packaging for a full refund including its associated app subscription paid during the trial. The trial starts on delivery and OUTTREK pays return postage. Read the trial details before ordering. Your Australian Consumer Law rights are unaffected.
How do I get setup help?
Email info@vexian.com.au or use our contact page. Tell us your vehicle and what you want to monitor so we can help you choose a suitable kit.